Kansas City's return to bus fares marked by confused riders and tech difficulties 16%
By Brandon Azim0%
6/2/2026, 9:00:00 AM
Topics: Housing And Development
BS Summary: This article contains 29 faulty reasoning types, including Anecdotal, Post Hoc (False Cause), and Optimism Bias, with Negativity Bias as the most egregious example at 30.1% saturation with 191 hits. Analysis detected 1,080 faulty-reasoning hits from 635 analyzed words, generating a BS Score of 31.9% and a BS Rank of 16% (17,292 of 20,371 articles). This article is better (less manipulative) than 84.90% of the article peer group.
The bus stops seem quieter than usual on Troost Avenue and 39th Street at midday on Monday.
At a stop that's typically one of the city’s busiest, fewer than half a dozen people waited in the sticky, early summer sun.
Dario Epperson was heading north with his toddler, Prince.
He was surprised when he boarded the bus this morning to find he had to pay $2.
The fee is a strain for Epperson.
“I'm on disability, and I don't get that much, and I take the bus pretty much every day,” Epperson said.
On his way home from grabbing lunch with his son, Epperson said he worries that he may lose access to his only mode of transportation.
“It should be back free," Epperson said emphatically.
"A lot of people don’t have that (extra money.)
It’s a lot of homeless people, disabled people who don’t have the money or jobs or anything.
So that's what I think.”
On June 1, KCATA abolished its zero-fare system and put in place the $2 single-fare fee.
The free fare, which had been in effect since 2020, was funded by COVID relief grants and $4.8 million in city funds to increase ridership during a time when public transit ridership was dropping nationally.
The day wasn’t seamless for KCATA: On the Troost bus, the fare system appeared to malfunction at one point, and riders were allowed to come aboard for free.
The driver made several announcements directing passengers to pick up their passes at the East Village Transit station, or download the RideKC mobile app to pay fares in the coming days.
To help riders adjust, the KCATA has implemented a three-week grace period for those who are not prepared to or cannot pay for the bus.
Kansas City garnered national attention for its free fare program, one of the only cities in the country to offer free bus rides.
Ridership increased, but so did expenses.
In 2023, the funds ran out, with KCATA officially announcing the end of the project in 2025.
82-year-old Rita Pollack has been riding the bus since 1971.
She’s grateful for the years she could ride free, but understands public funds are limited, and why riders are again being asked to pay a fee.
“I think it was real helpful for those six years when I was in and out of a car,” said Pollack.
“But I think it's necessary.
I don't know where the money would come from to make it free.”
Diamond Ahmadov, riding the Troost bus south from the 39th Street stop, thinks the fares will make buses safer.
"I feel like it's good that they are doing this because it's limiting all the nonsense that's going on that could be hazardous to the kids or anybody that's on the bus,” said Ahmadov.
There will still be some support for low-income riders.
KCATA and United Way are working with other nonprofits to provide 20,000 residents with free and reduced fares.
Eligible parties include:
- Children ages 6-18 (Under 6 are free)
- Adults age 65+
- Low-income people receiving assistance through SNAP, WIC, TANF, Medicaid, LIHEAP/LIEAP, Federal housing subsidy programs
- Medicare card holders
- Individuals with disabilities enrolled in SSI, SSDI, and VA disability compensation
Rita Pollack was on her way to see if she could get a discounted pass on Monday but was unable to meet with a representative.
Maybe it was all the confusion from the transition back to paid fares.
“I was going to get my bus pass, truthfully, and the person in charge wasn’t there this morning,” she said.
“It seems like everyone I needed to see was in a meeting.”
More fare passes are expected to be available to the public this fall.
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100%flagged-word coverageDiamond Ahmadov
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